Accommodation Manager

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Job description

To be successful in this role you must have previous experience as an Accommodation Manager in a high end 4/5 Star property preferably within Ireland. You must have experience managing a large team and have a proven track record maintaining high standards across all areas of the property working closely with the maintenance department to ensure all bedroom stock is available for hire. A strong business acumen is required for this role as well as excellent leadership skills, strong attention to detail and forward thinking/proactive approach to managing a fast-paced department.

As Accommodation Manager your responsibilities will involve:

  • Managing the daily activities of the housekeeping department. This includes the scheduling of cleaning of all bedrooms and all public areas.
  • Planning, organising, and directing team members to ensure the highest standards of guest satisfaction.
  • Conducting daily inspections to include checking of all public areas and bedrooms to ensure adherence to the level of cleanliness expected in a 4 Star Deluxe Property.
  • Ensuring that Supervisory Staff completes workarounds and checks in his or her absence. Moreover, they are to ensure that cleanliness and condition of each area meets designated standards.
  • Training of all new housekeeping staff members to the required standard.
  • Uphold the highest standards of cleanliness, health & safety, and conduct. Ensure that sufficient staffing is present to meet the daily business demands.
  • Communicate anticipated business demands daily with each employee and ensure staff’s knowledge of hotel services, features, and amenities.
  • Monitoring and ensuring that the housekeeping staff performs their duties to the hotel’s expected level of service.
  • Assisting the Housekeeping staff whenever necessary in performing all duties as well as accommodating all guest requests in an efficient manner.
  • Ensuring that all pertinent information is documented in the logbook daily.
  • Reporting all maintenance issues promptly to the maintenance department as well as following up to ensure they are rectified to the appropriate standard.
  • Ensuring payroll is documented and submitted accurately and promptly. Furthermore, they need to ensure payroll forecasts’ completion and timely submission.
  • Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Check vacant rooms, verify status, and update status of discrepant rooms throughout the shift.
  • Liaise and develop excellent relationships with all relevant departments to ensure the efficient running of your department.
  • Adhere to all hotel and company policies and procedures.
  • Purchase, re-order and maintain housekeeping supplies and inventory.
  • Maintain the housekeeping budget, weekly stock take.

If you are an established Accommodation Manager who is looking for their next challenge then we would like to hear from you.

Apply now

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