Assistant Food Services Manager

The ideal candidate will have at least 3 years of F&B and banqueting experience in the operation of weddings and other large gatherings in a high volume catering environment. They will be reliable, organised, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people. Exceptional attention to detail is essential as well as the ability to work on your own initiative.

Duties include:

• Assist and manage the availability and co-ordination of the hotel function diary within the strategy of the hotel
• Deliver high level of service in all wedding and banqueting events.
• To assist with all event planning according to 10 day functions sheets, but also monthly and quarterly, ensuring that full equipment and staffing levels are as required.
• Monitoring all details on function sheets is accurate, correct and concise allowing for proper execution of all events.
• Maintaining the presentation of all function and conference room areas, via a scheduled cleaning and maintenance programme.
• Setting and development function service standards, documenting and implementing through a planned training programme.
• Preparing and updating menus, floor plans and table plans for all functions
• Following up on any provisional bookings that have been made
• Proactively handle any arising issues/ problems on the event day, communicating any problems that arise in an up-front manner with the client and with senior management
• Conduct pre- and post – event evaluations through weekly meeting and daily wedding report, ensuring a detailed report on any service /staffing related issues /occurrence on the day and consulting with HOD’s on how to remedy these issues, Taking action & implementing on any agreed solutions.
• To attend HOD meetings (minimum of 1:3) and ensure minutes of such meetings are maintained and ensure that any service changes / organisational changes resulting from such meetings are implemented and any actions delegated are followed through.
• Leading by example with grooming standards, setting the standard at all times

The nature of this role will involve working shifts including evenings and weekends.

Just some of the benefits:

• Excellent working environment
• Friends and family stayover specials
• Flexible working hours
• Free Car Parking
• We promote from within