Duty Manager

Job description

Duty Manager – 4 Star Hotel – Cork

Choice People on behalf of Our Client are currently recruiting for an experienced Duty Manager to join this fast paced property.

As Duty Manager you will ensure a friendly and efficient 4-Star service throughout the Hotel is provided. As part of your role you will supervise all areas of the hotel ensuring the maintenance of agreed company standards.

Main Duties:

• Ensure all meeting rooms are set to required standard.
• Ensure cleanliness of all areas of the Hotel.
• Ensure team members are performing at their full potential with a high level of productivity at all times
• Ensure all floats are accurate before giving to each department
• Supervise each department during service times.
• To roster staff accurately and effectively according to business requirements and to monitor these business levels daily.
• To manage and monitor all staff on duty ensuring all duties are being fully carried out in accordance with Company Procedures.
• To ensure a high standard of service and attention to detail within the hotel/your department.
• To maximise staff productivity and encourage staff motivation by helping to create a positive working environment.
• To carry out our customer relations policy ensuring that we maintain 4-Star standards at all times.
• To ensure that necessary steps are taken to safeguard Company money, goods and assets.
• To familiarise yourself and to carry out duties laid out in the departmental S.O.P. manual
• To deal with customer complaints in an efficient and professional manner and to notify Management of these.
• To upsell the Company products and services where possible.

The Successful Candidate:

• Will have previous experience as a Duty Manager in a busy 4 Star Hotel Property in Ireland.
• Strong interpersonal and leadership skills
• Good time management and organisational skills
• Excellent written and verbal communication skills
• Ability to demonstrate great attention to detail and the ability to prioritise tasks.
• Strong customer focus.
• Personality, flexibility and enthusiasm

If you are a Duty Manager currently and want to take the next step in your career then this is the role for you.

Please apply today with your up to date CV in confidence.