Front Office Manager

Job description

Front Office Manager

Choice People on behalf of Our Clients have a fantastic new vacancy for a Front Office Manager to lead the team of this large 4 Star Hotel in Dublin.

As Front Office Manager you will report to the Deputy Manager, the Front Office Manager will lead the experiences of all guests at check in, check out and during their stay.

This role would suit a strong Assistant Front Office Manager coming from a very large property with a high number of bedrooms.

Key Duties and Responsibilities

• Ensure the guests experience are of the highest quality.
• Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
• Lead and develop the Front office team, making sure that they become prepared for the next step in their career.
• Assist in efficiently and effectively controlling front office departmental operations.
• Contribute to the strategic running of the hotel.

Requirements:

• 2-3 years’ experience in a Front office leadership role.
• Excellent skills in People leadership and development.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their own initiative, as well as being capable of working as part of a team.

If you are a strong number two looking to step up with excellent customer service skills then we would like to hear from you.

Please send your updated CV in confidence.