Group Hotel Operations Manager

Group Hotel Operations Manager – Multiple Sites Co Dublin

Choice People on behalf of Our Client are searching for a Group Hotel Operations Manager with strong financial experience to lead the teams across two busy properties.

As the Group Hotel Operations Manager you will ensure the smooth and efficient operations of the two properties. The Group Hotel Operations Manager will be responsible for all aspects, managing the two hotel properties in line with company guidelines.

The successful candidate will report directly to the Hotel Operations Director & Group Operations Director and have a direct line to communication to the board of directors and the company’s financial director, reporting on all aspects of the two hotel properties.

Overview of the role:

The Group Hotel Operations Manager is responsible for operations, budgets, project delivery and strategy whilst continuously improving operational processes and service standards. Effectively; to achieve revenue, profit, margins and ensure customer satisfaction goals by overseeing and managing all departments within the hotels.

The purpose of this role is to plan and coordinate the operations of the hotels by guiding, developing and implementing sales drives through formulated strategies and improving performance while monitoring our key performance indicators and ensuring activation plans are in place.

The successful candidate will ensure that the Senior Teams of each hotel property are fulfilling their duties as per their individual job description. Assist executive leadership while guiding, developing the operation teams and core team members. Monitoring and ensuring all essential tasks are being driven effectively with the senior teams i.e. driving Sales & Marketing, Human Resources, Health & Safety, HACCP, etc…

As part of this role you will ensure that robust and comprehensive agendas and actions plans are in place while safeguarding the day to day operations, ensuring that they run efficiently and feed into the overall strategic plans for each property.

The Group Hotel Operations Manager will report directly to the directors on the performance of the properties and the progress/development of the agreed objectives and results.

As Group Hotel Operations Manager you will be expected to support the teams with a hands on approach when needed but more importantly enable them to carry out the duties expected through coaching, training and development. Closely monitor the hotels business reports on a daily basis and take actions accordingly through effective communication.

Key Areas of Focus:

• Staff Management:
• Training & Development:
• Talent Management
• Financials:
• Service Standards:
• Sales & Marketing
• Stock/Ordering
• Communications

Benefits:

• Free parking
• Free staff meals while on duty
• Group Pension Scheme
• Group Health Insurance (Reduced Rates)
• Excellent Training Opportunities
• Career Progression
• Staff Reward & Recognition Initiatives
• Employee Assistance Programme (EAP Scheme)

This role would suit a strong Hotel Manager coming from a large busy property who is looking to take on their first group role.

If this sounds like you then please sent on your updated CV in confidence.