Hotel Duty Manager

Job description

Key Responsibilities:

• Oversee hotel operations during early or late shifts.
• Assist various departments during peak periods.
• Coordinate with departments for staffing issues.
• Complete daily safety checks and reports.
• Handle guest issues and complaints.
• Maintain dress standards and PPE compliance.
• Keep hotel grounds neat and welcoming.
• Follow daily cash handling routines.
• Support events and understand daily occupancy.
• Ensure a comfortable hotel ambience (lighting, music, heating, cleanliness).
• Report and address maintenance issues.
• Perform additional duties as required.

How You Will Excel: Resolve issues with decisive decision-making and strong communication skills. Prioritise tasks, ensure high standards, and communicate effectively with managers and departments.

Essential Skills:

• Strong communication and organisation skills.
• 18 months to 2 years of experience as a Duty Manager in a hotel.
• Experience with front office operations and PMS systems.
• Ability to work under pressure and demonstrate excellent people skills.

If you are a passionate and dedicated professional, apply now by sending your CV in confidence to Choice People. We look forward to welcoming you to our team!