Production Shift Manager

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Job description

Job Title: Production Shift Manager

Role Purpose: Shift responsibility for the effective and efficient operation a highly automated 24 / 7 Production and Packing Department. Taking ownership and accountability on shift for the department’s performance against agreed targets and key performance indicators (KPIs). Ensuring continuous improvement across all key operational metrics which will be achieved through effective management of people and processes with strong engagement and development of Production Operators in a lean manufacturing environment.

Responsible for: A Shift team of up to 14 Operators (plus 1 QA and 2 Engineers out of normal office hours) Managing all of the day to day operations from raw material intake, through production to packaging and dispatch. Responsible for the site when working out of normal working hours

Production and Packing

  • Take a proactive approach to managing all aspects of production and packing on shift, identifying and supporting opportunities for continuous improvement
  • Monitor all process control points on a continuous basis taking appropriate action as necessary to optimise and maintain product specification whilst maximising line efficiencies and minimising waste.
  • Escalate any process or quality issue that cannot be adequately addressed by changes within normal operating parameters
  • Monitoring and accurately recording usage, yield, quality and efficiency data to accurately track plant performance vs targets and budget and deliver planned production at the required quality.
  • Ensure timely and accurate records are maintained and that all operational checks are carried out and documented
  • Reviewing and analysing trends and proactively reporting results and actions
  • Support the maintenance team to deliver best practice asset care through correct operation of process equipment and early escalation and resolution of potential issues.
  • Inform maintenance of potential and actual mechanical problems and follow through to completion to avoid and minimise downtime
  • Promote effective problem solving involving all team members through the use of a formal structured process. Recording the issue, thought process and actions identified and delivered. Managing performance where necessary through a formal structured process
  • Identify improvement opportunities to improve safety, quality and operational efficiency including waste minimisation
  • Lead on agreed continuous improvement initiates using structured LEAN tools
  • Support the Production Manager in the preparation and delivery of annual operating budgets
  • Ensure that our service level meets our customers’ expectations
  • Complete special projects and assignments as requested
  • Provide clear leadership to the shift production team developing a culture of engagement through involvement
  • Set clear standards and expectations for each direct report and hold them accountable for delivery
  • Coach and develop direct reports through regular one-to-ones and a formal performance review process
  • Ensure all shift Operators have received effective induction and formal training appropriate for the role.
  • Ensure effective competency assessment against PSOPs through a structured formal assessment programme
  • Develop personal development plans for each shift member to enhance their skills and knowledge to maximise contribution from both individual and team and to maximise their personal growth and development.
  • Respond appropriately in accordance with Company procedures to any employee who raises a complaint or grievance
  • Manage shift holidays and absenteeism within the department, arranging cover for absences as required.
  • Undertaking effective return to work meetings in accordance with Company procedures

Physical:No health issues likely to preclude employment in the dairy industry, or in a humid environment

Qualifications and Training: Numeracy and literacy sufficient to enable the post holder to understand the significance of numerical data and communicate effectively in writing

Formal 3rdLevel qualification or accredited training in any of the following:Supervisory Management, Food Science / Technology field


Previous experience of shift supervision and team leadership in a production or manufacturing environment, with evidence of consistent achievement of production targets

As essential but in the food / dairy production environment

Specialist Knowledge

Able to demonstrate knowledge of how safe working practices are applied in the production environment

Detailed knowledge of production processes within the food / dairy production environment

Skills and Abilities:

Excellent communication skills

Ability to utilise resources effectively

Able to display initiative and apply problem solving skills

Strong organisation and planning skills with ability to prioritise effectively

Behaviours, Self motivated

Teamwork oriented with leadership capability

Adaptable to short & long term change


Able to undertake a continental shift work pattern and be flexible to move between teams if and when required, with sufficient notice.

Job Types: Full-time, Permanent

Salary: €57,000.00-€59,000.00 per year


  • Company pension
  • Employee assistance program
  • On-site parking
  • Private medical insurance
  • Wellness program


  • Day shift
  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • CO. Laois: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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