Revenue and Reservations Manager
Apply nowJob description
Key Responsibilities
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Lead Operations: Oversee the daily operations of the reservations office, managing accommodation and restaurant reservations while supporting other departments.
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Drive Revenue: Achieve accommodation and total revenue targets by tracking and converting enquiries into sales.
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Handle Enquiries: Manage the enquiry handling system from initial contact to contract handover, ensuring professional and timely responses.
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Maximize Sales: Capitalize on all up-selling opportunities and confirm dining/spa bookings for guests.
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Collaborate: Work with the sales department to generate new business leads and deliver client agreements.
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Manage Team: Produce departmental rotas, approve holidays, arrange training, and ensure all daily tasks are completed.
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Ensure Efficiency: Maintain management information systems, attend training sessions, and take on special projects as directed.
Who You Are
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Proactive Leader: Driven to meet and exceed targets, with 3-5 years of experience in reservations and/or yield management in the hotel sector in Ireland.
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Outgoing Personality: Able to build strong relationships with team members, heads of departments, and clients.
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Excellent Communicator: Strong verbal and written communication skills, coupled with excellent time management and organisational abilities.
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Customer-Focused: High standards of customer care with strong problem-solving skills.
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Self-Motivated: Eager to succeed in a challenging environment, capable of working independently and as part of a team.
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Flexible: Fluent in English and willing to work flexible hours.
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Qualified: Must have full working rights in Ireland.
Why Join Us?
Be part of a leading hotel where your contributions will be valued, and your career will flourish. Enjoy the dynamic environment of a top-tier hotel and the opportunity to make a significant impact on revenue and guest satisfaction.
Apply Now!
If you are an experienced Assistant Revenue and Reservations Manager looking to advance your career, we want to hear from you. Send your updated CV in confidence to Choice People today and take the next exciting step in your hospitality career!
Consultant
Clodagh Szakacs
Apply now
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