Night Manager – 5 Star Hotel Ulster

Job description

Key Responsibilities:

• Lead the smooth operation of all departments during the night.
• Ensure the safety and security of guests, team members, and the property.
• Manage guest inquiries with professionalism, resolving requests promptly.
• Conduct nightly audits and prepare insightful reports.
• Supervise, motivate, and support the night team, fostering a culture of collaboration.
• Collaborate with day management teams to ensure seamless transitions in operations.

What We are Looking For:

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Strong leadership skills with the ability to inspire and guide a team.
• Exceptional problem-solving and decision-making abilities.
• Commitment to providing top-tier guest service.
• Keen attention to detail, especially regarding safety, security, and operational efficiency.
• A proactive attitude and the ability to remain calm under pressure.

Why Join Us? This role is your chance to play a pivotal part in maintaining and enhancing the high standards of this esteemed estate. You will work in a supportive environment, with opportunities for growth and development.

Additional Duties:

• Adhere to and promote Health, Fire, and Safety procedures, staying vigilant about potential risks.
• Report maintenance needs using the designated system to ensure upkeep standards.
• Maintain exemplary personal and professional standards, including hygiene, uniform, and conduct.
• Attend training sessions and meetings as required.

Be prepared to embrace a flexible approach, as our client believes in the power of teamwork to achieve excellence.

Ready to Take the Night by Storm? If you are passionate about hospitality and thrive in a leadership role, we would love to hear from you. Apply now to embark on an exciting new chapter in your career.