Wedding Experience Manager

Job description

Key Responsibilities:

• Client Consultations: Meet with couples to understand their vision and requirements for their wedding day.
• Wedding Planning: Develop detailed wedding plans, timelines, and checklists.
• Event Coordination: Coordinate with various departments to ensure all aspects of the wedding are executed flawlessly.
• Vendor Management: Liaise with external vendors (caterers, florists, photographers, etc.) to secure services and ensure they meet the couples’ expectations and our standards.
• Budget Oversight: Assist couples in managing their wedding budgets and provide cost-saving suggestions while maintaining quality.
• Menu Tastings: Organize and oversee menu tastings, working closely with the culinary team to ensure the food meets the couple’s expectations.
• Billing Management: Manage invoicing for weddings, ensuring accuracy and timely processing.
• Day-of Management: Oversee all wedding day activities, ensuring everything runs smoothly and on schedule. Be the main point of contact for the couple and their guests.
• Post-Event Analysis: Conduct post-event evaluations to gather feedback and identify areas for improvement.
• Service Marketing: Assist in the marketing of wedding services and packages.
• Venue Showcases: Conduct venue tours and provide detailed information to potential clients.
• Wedding Fairs: Organize in-house wedding fairs and attend wedding showcases to promote our services.
• Exceptional Customer Service: Provide exceptional customer service throughout the planning process and on the wedding day, addressing any concerns or issues promptly and professionally.

Requirements:

• Proven experience as a Weddings Manager or in a similar role within the hospitality industry.
• Excellent organizational and multitasking skills.
• Effective communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• In-depth knowledge of wedding traditions, customs, and current trends.
• Familiarity with local vendors and venues is a plus.
• Willingness to work flexible hours, including weekends and holidays, to accommodate wedding schedules.
• Competent in using event planning software and other relevant tools.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a luxurious and dynamic environment.
• Professional growth and development opportunities.
• Access to the resort’s health and wellness facilities.

How to Apply: If you are passionate about creating unforgettable wedding experiences and have the skills and experience, we are looking for, we would love to hear from you. Apply now to join our team and help make every couple’s dream day a reality.